emPOWER!Hour – Introduction to Calling In Microsoft Teams

In this session, you will explore the calling features of Microsoft Teams.

None scheduled...contact us for what you are interested in!


In this fast-pace demo session, you will explore the calling features of Microsoft Teams to get you started configuring, customizing and utilizing the calling features provided with your Microsoft 365 account. (Feature availability is dependent upon the subscription level of the user in the organization)

Learning Content

  • Navigating in Microsoft Teams
  • Managing Your Device Settings
  • Customizing Your Teams Calling Preferences
  • Customizing Your Voicemail Options
  • Placing and Receiving Calls
  • Initiating a Call from a Chat Session
  • Organizing Your Contacts
  • Using In-Call Controls
  • Placing a Call on Hold
  • Transferring and Forwarding Calls
  • Voicemail Options


All participants will be required to have either a personal or business account in Office 365. To ensure success, participants should understand the basics of using a Windows-based computer and be comfortable using the keyboard, mouse, Windows operating system and an internet browser.

Cancellation Policy

All pre-paid registrations are final and non-refundable. Should the participant need to cancel within 48-hours of the scheduled session, one (1) rescheduling code will be issued to be used toward a future emPOWER!Hour session.